Play responsibly,
enjoy safely
vip baj believes that betting and casino games are only enjoyable when played in a controlled and mindful way. On this page you can learn how to set your own limits, recognise warning signs, and get help when needed.
Age Limit and Legal Responsibility
Our Terms and Conditions contain detailed guidelines on age limits and account eligibility. Every member should read these terms carefully before playing.
Betting and gaming are entertainment only — not a source of income. The outcome of every bet is uncertain and you risk losing everything you deposit. Only bet with money you can afford to lose. Never bet with borrowed money or funds needed for household expenses.
Tools for Setting Your Limits
vip baj provides several tools to help you stay in control of your betting activity. Using them is entirely optional, but we encourage all members to keep these features active.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once you reduce a limit it takes effect immediately; if you want to increase it you will need to wait 72 hours.
Time Limit
Set a limit on how long you play in each session. When the set time is up, you will be logged out automatically and receive a notification.
Bet Size Limit
Stop yourself from placing bets above a certain amount. You can set the maximum amount for a single bet in advance.
Temporary Break
Close your account temporarily for 24 hours to 30 days. No betting or deposits will be possible until the break period ends.
Self-Exclusion
Apply for self-exclusion to close your account for an extended period or permanently. Once active, no new account can be opened either.
Reality Check Messages
A message will appear on screen at set intervals showing a brief summary of how long you have been playing and how much you have won or lost.
Apply for Self-Exclusion
If you feel betting is getting out of your control, self-exclusion is the most effective step. This feature is completely confidential — your application details are not shared with any third party.
Once self-exclusion is active, vip baj will not send any promotional messages. No account will be reinstated during the exclusion period. In the case of permanent self-exclusion, there is no option to reopen the account.
After a self-exclusion application, the support team usually completes the process within a few hours. For any urgent situation, use our 24/7 live chat.
Contact the support team via live chat or email to apply for self-exclusion. The form below will help clarify the type of request.
This form is a sample only. For an actual application, please contact our 24/7 live chat.
Recognise the Warning Signs
Problematic betting behaviour often develops gradually. Take the following signs seriously if you notice them in yourself or someone close to you.
Financial Trouble
Borrowing money to bet, spending savings, or being unable to cover household expenses — these are serious warning signs.
Tendency to Hide
Keeping betting activity secret from family or friends, lying, or being evasive about time and money spent.
Anxiety and Restlessness
Feeling restless or irritable when unable to bet, or feeling a strong urge to bet more to recover losses.
Strain on Family Relationships
Arguments with family or friends due to betting, growing distance in relationships, or an increasing tendency to isolate.
Loss of Control Over Time
Spending far more time playing than intended, and being unable to stop even when you want to.
Decline in Performance
Lack of focus at work, frequent absences, or suffering grades — when betting is affecting daily life.
Ways to Get Help
Acknowledging the problem is the first step toward a solution. You can seek help through any of the channels below — in complete confidence.
vip baj Live Chat
Our support team is available 24 hours a day, 7 days a week in both Bengali and English. Contact live chat now to set up self-exclusion or limits.
Contact by Email
Write to us by email for a more detailed discussion. The support team usually replies within a few hours. Email address: [email protected]
Talk to a Family Member
Let a trusted family member know about the problem. The empathy and support of a loved one is the greatest strength in difficult times.
Mental Health Counsellor
Betting addiction is a mental health issue — it is not a sign of weakness. Seeking help from a trained psychiatrist or counsellor is completely normal and effective.
Community Support Groups
Various community organisations and support groups help people overcome addiction. Joining such a group reduces isolation and makes the path to recovery easier.
On vip baj's About Us page you can learn how we put responsible gaming policies into practice. Our team always prioritises the wellbeing of members. It is never too late to reach out for help.
Practical Tips for Safe Betting
Responsible betting is more than just setting limits — it is a mindset. vip baj wants every member to see the game as entertainment, not a compulsive habit. The tips below will help keep your betting experience balanced and enjoyable.
- Before you start betting, set a weekly or monthly budget and do not go beyond that limit.
- Avoid the urge to place more bets to recover losses.
- Never bet while drinking or under emotional stress.
- Take regular breaks — playing for long stretches at a time weakens your judgement.
- Do not let betting replace other social activities or time with family and friends.
- Do not make future plans based on winnings — every outcome is independent.
- Review your balance and betting history from time to time.
Our Privacy Policy clearly states how information related to responsible gaming is kept secure and that personal information is never shared with third parties under any circumstances.
Ask Yourself
Am I spending money beyond my budget?
Am I spending more time playing than I planned?
Can I stop when I lose, or do I feel the urge to keep playing?
Is betting causing harm to my family or my work?
Am I playing in secret without telling anyone?
If the answer to even one question is "yes", speak to our live chat now.
Common Questions About Responsible Gaming
Below are questions we frequently receive about responsible betting. For more details, visit our FAQ page.